We ship to the US and New Zealand from our Australian warehouse via tracked and signed for Australia Post. Shipping is a flat rate per order, in US dollars for the US and NZ dollars for New Zealand. Please see our Shipping Options page for rates and delivery times.

We arrange shipping within 24 hours for most of our orders! Items will be dispatched from our warehouse in Brisbane within 2 business days. Australian orders usually take 2-5 business days to arrive and US orders usually take 6-10 business days.  New Zealand orders usually take 5-10 business days to major metro areas. Delivery details will be provided in your confirmation email.

We offer a 30-day change-of-mind return policy. Return shipping applies. See our Returns Policy for details.

Yes! We’ve tested our picnic mats on all types of sand—fine, coarse, and everything in between. The zip is designed to function smoothly, but if you ever feel resistance, just give it a quick blow or a little jiggle, and the sand will fall through the gaps. Easy!

Yes, simply wash on a cold, gentle cycle and air dry. Avoid fabric softeners.

No, but peg loops are included for added stability on grass.

Crafted from high-quality partly recycled Polyester Oxford fabric, ensuring durability, water resistance and sustainability.

No, the integrated carry strap keeps your mat secure and portable.

Yes, our mats meet OEKO-Tex Standard 100 certification, ensuring they are free from harmful substances.

Either works, that’s the beauty of our open-edge design! You can place the umbrella pole between the open zip with the mat already on the ground, or zip the mat around the pole after your shade is set up. To do this, simply unzip the outer edge, position the mat around the pole, and zip it back up.

Yes, the extra padding makes it comfortable for grass, gravel, and other firm surfaces.

Absolutely! Our patent-pending slit design works with any pole-based shade structure. No shade? No problem! Cabanamate is packed with so many other great features, it can be used as a perfect quilted beach mat or picnic blanket even without utilising the slit feature.

Yes! Just unzip the outer edge, and your Cabanamate mat will slide right off. You can join on from the side again later.

Simply scoop dry or wet sand into the four underside pockets to hold your mat in place on breezy days.